🛑 This is the Crowdcast v1 Support Center, which is only applicable to users who are still using the old version of Crowdcast.

Some of the information presented here may be outdated as we are focusing our efforts on the newest version of Crowdcast (v2). We highly recommend that all users switch to v2 to take advantage of the latest features and upgrades. If you are using v2, please visit the v2 Support Center.

Sunsetting Timeline for v1.0

Getting Started

New to Crowdcast? Get started here

How to Rock Your First Crowdcast Event 🎸

The Basics: Creating Your First Event and Technical Requirements

How to Keep Your Attendees Engaged

Guest Checklist

Subscription Plans and Pricing Explained

Hosting One-Off Events

Upgrading or Downgrading Your Plan

Account & Billing

Update Your Account Settings

Add a Profile Photo or Edit Profile

Viewing Your Crowdcast Subscription

Add Additional Details to Your Billing Receipt

Requesting a Refund on Your Crowdcast Subscription

How to Check Your Remaining Streaming Hours

Attendee Support

Attendee Quick Reference Guide

Signing into Your Crowdcast Account

Deleting Your Crowdcast Account

How an Attendee Account Works

Minimum Attendee Technical Requirements and Troubleshooting

Accessing Event Replays

How to Select the Session You Want to Watch

Sharing an Event

How to Unregister From an Event

Contacting the Host of an Event

How to Unfollow an Account

Features & Tools

Pre-Event

How to Make a Test Event

Creating a Private Event

Customizing Email Templates

How to Create Coupons

Custom Registration Fields

How to Create a Multi-Session Event

Registering Attendees and Guest Speakers for Your Event

How to Embed Your Crowdcast Event or Channel on Your Website

Hiding the Attendee Count of your Event

How to Use Smart URLs

Customize a Crowdcast URL

During the Event

Sharing a Browser-Based or PDF Slides Presentation

Host Controls

What Controls Guest Speaker/Co-hosts Have

Inviting Someone on Screen

How to Create and Use Polls When Hosting an Event

The Ask a Question Feature

How to Create and Use the Call to Action Button

How to Disable or Hide the Chat

How to Remove or Ban Attendees From an Event

Accepting Donations in Events

Screen Sharing During An Event

Sharing a PowerPoint Presentation

Sharing a Keynote Presentation

How Studio Sound Works

Post-Event

Viewing and Exporting Your Event Analytics

How to Email Your Attendees

How to Create and Share Clips

Exporting Event Chat Log

Advanced Features & Setups

RTMP Studio

Using Live Streaming Software with RTMP Studio

How to Use Ecamm Live With RTMP Studio

How to Use OBS With Crowdcast RTMP Studio

How to Use Streamyard With Crowdcast

How to Use Wirecast With Crowdcast RTMP Studio

Multistreaming

The Complete Guide to Multistreaming

Setting up Facebook Pixel

How to Stream to LinkedIn Live

And more!

Sharing Pre-Recorded Content

Using Loopback with Crowdcast

Best Practices When Using Pre-Recorded Content in a Live Event

Integrations & Marketing

Integrations

Apps You Can Integrate With Crowdcast

How to Integrate Convertkit With Your Account

How to Create Patron-Only Livestreams for Patreon Creators

How to Integrate With Your Drip Account

Marketing

How to Increase Your Registration Rate and Build Your Following

How to Use UTM Campaigns to Grow Your Audience

FAQs

Which Events Are Searchable on the Discover Page?

Can I Host Adult Content on Crowdcast?

How Do I Duplicate an Event?

How Can I Archive My Event?

Can I Download My Event Recording?

How Can I Include Closed Captions?

Why Do Attendees Need a Login Link?

How Can I Have Multiple Admins or Hosts?

What Are Sessions and Multi-sessions?

Do You Offer a Discount for Non-Profits?

What Is Considered a "Live Attendee"?

Is There Live Technical Support?

How Do I Reset a Session?

How Can I Change My Audio/Video Inputs?

Which Browsers and Devices are Compatible With Crowdcast?

How Do I Host Paid Events?

Can I Accept PayPal Payments?

What are the Best Dimensions for Profile, Event Cover, and Channel Cover Photos?

Troubleshooting Tips